Kwanele - Customer Service & Sales Professional with experience in client support and retail operations

Delivered professional support through multiple channels, ensuring customer satisfaction and loyalty.

Assisted clients with product and service inquiries, contributing to sales targets and customer retention.

Processed transactions accurately and maintained cash reconciliation in fast-paced environments.

Effectively managed client interactions and maintained clear communication with international audiences.

Assisted customers with account and service enquiries via phone and email. Processed customer information accurately using CRM systems. Resolved customer complaints professionally and efficiently. Maintained high levels of customer satisfaction. Worked with sales targets and performance standards

Delivered professional customer-focused online lessons. Maintained accurate records and schedules. Managed bookings and communicated effectively with international clients

Processed customer payments and handled cash transactions accurately. Operated cash registers and maintained balanced cash drawers. Provided excellent customer service in a fast-paced environment. Assisted customers with enquiries and orders. Maintained transaction records and followed cash handling procedures. Worked effectively as part of a team during busy service periods