Experienced in customer support, sales, and campaign management across the service and finance sectors, with a marketing background and leadership skills.
Provided customer support, managed client relations, and handled inquiries across multiple roles.
Executed outbound calls, sales activities, and marketing plans for various companies.
Led campaign teams at Lionsgate Capital, coordinating outreach and monitoring performance.
Utilized strong verbal and written communication skills in customer interactions and reporting.
Pharaoh’s Casino
Providing customer service, Control of product inventory
Claro Nicaragua
Outbound calling, Providing customer service, Monitoring goal achievement
Medrano Express
Air ticket and remittance service to the United States and Central America, Sales of web pages & hosting
Xerox
Fulfillment and follow-up of monthly goals, Plans of marketing, Work order management, Visits and meetings with corporate clients, Prepare reports and monitoring of sales, quotes, invoices, purchase orders and telemarketing
Bachelor of Science and Letters
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Fluent in Spanish and English, enabling effective communication in diverse contexts.
Archer Media Group
Lionsgate Capital
Auto Warranty campaigns: contact car owners to offer them an extended warranty for their vehicle, MCA, Cash advance: contact different business owners to offer working capital financing for their business
Skyline Home Offer
Contact Home owners looking to buy properties in the area, Confirm information about the condition of the property
F5 MORTGAGE
Calls about loans and financing or refinancing on mortgages, Transfers for loan officers and brokers, Options for customers interested in buying a house or refinancing
A & I CONSTRUCTION
Appointment setter for home improvement specializing in various construction and remodeling services, Helping homeowners and commercial property
Aflac
Viktory Capital
Archimedes Real Estate Group
Universidad de Las Americas - ULAM
