Experienced in managing store operations, delivering exceptional guest service, and supporting team functions across hospitality and retail sectors. Skilled in training, problem-solving, and efficient task execution.
Provided attentive service, handled guest inquiries, and maintained customer satisfaction across various roles.
Trained and supervised staff in retail and hospitality settings, ensuring smooth daily operations.
Managed cash transactions and performed daily sales reconciliation at retail and food service locations.
Coordinated event setups for banquets and conventions, ensuring proper arrangements and guest satisfaction.
Three Rivers Convention Center-Kennewick
Coordinated the setup of events., Engaged with guests to provide exceptional service., Collaborated with team members., Served food and beverages.
Community Thrift-Richland
Managed daily store operations., Trained and supervised new staff., Handled cash transactions and reconciled daily sales., Managed opening and closing duties.
Carl's Jr.
Improving efficiency and teamwork., Trained employees., Resolved customer complaints., Supervised daily operations.
UPS-Kennewick
Navigated routes to ensure accurate and timely package delivery., Positively engaged with customers., Delivered packages in a timely manner.
Diploma
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Delivered packages timely as UPS driver, navigating routes efficiently and engaging positively with customers.
Arby's
Ensuring customer satisfaction and efficient service., Cash handling.
