Kimberly - Virtual Assistant with 3 years customer support and admin experience

Alajuela, Alajuela, Costa RicaRemoteen

Provided customer support at Amazon by taking calls and resolving issues for three years

Progressed from handling customer calls to managing administrative responsibilities at Amazon

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced virtual assistant from Costa Rica with over three years at Amazon, specializing in customer support and information management.

Experience in managing information and supporting customers remotely in a virtual capacity

Customer ServiceAdvanced

Handled customer inquiries and resolved issues effectively for Amazon over three years.

Administrative SupportIntermediate

Managed information and performed administrative tasks in a virtual environment.

Communication SkillsAdvanced

Communicated clearly and effectively with customers and team members remotely.

Problem SolvingIntermediate

Identified customer issues and provided appropriate solutions in a timely manner.

Remote Work ToolsIntermediate

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