Khomotso - Administrative and Customer Service Professional with 8+ years of experience

Expert in managing customer interactions, resolving issues effectively, and ensuring high customer satisfaction.

Skilled in scheduling, correspondence management, and supporting office operations efficiently.

Proficient in processing shipments, verifying deliveries, and inspecting goods for quality and accuracy.

Strong verbal and written communication abilities, facilitating effective supplier and customer interactions.

Processed incoming shipment, including unloading deliveries, verifying goods delivered, and inspecting for any damages or incorrect orders.. Communicating with suppliers regarding any encountered issues.. Responsible for unloading and receiving stock, ensuring accuracy in delivery.. Inspect incoming goods to confirm they were undamaged and matched the order book in quantity.. Mantain accurate records and update the database with new products.. Professional communication with customer and excellent telephone interaction skills.. Proactively, assisting customers with queries about products, prices and availability.. Handling cash register and processed sale transaction.. Displayed merchandised and replenished shelves accordingly.. Assistance with management Inventory and stocktaking.

Coordinate and schedule appointments and booking for customers.. Ability to handle high volume of calls and excellent telephone interaction skill, manage incoming and outgoing mails.. Professional, well presented, friendly and confident in dealing with customers.. Monitor stock levels and ensure timely ordering of supplies.. Computer literate, MS Office, eMail, basic filing and documents organising.. Ability to remain calm under stressful situations.. Keep accurate records and handle invoices proficiently.