Experienced in managing sales processes, lead generation, and customer relations across real estate, healthcare, and insurance industries with a proven ability to streamline operations and enhance performance.
Experience in managing lead databases, follow-up procedures, and supporting deal negotiations across real estate and healthcare sectors.
Built and maintained long-term relationships with prospects and clients in real estate, healthcare, and sales environments.
Conducted outbound and inbound sales activities, consistently meeting or exceeding sales goals across multiple industries.
Supervised and trained small teams of cold callers, optimizing performance and conversions.
The Call Center Doctors
Qualified homeowners through outbound and inbound calls to determine eligibility for roofing inspections and insurance-based roof replacement., Assessed property conditions, insurance coverage, and homeowner intent before setting appointments for roofing contractors., Delivered high-quality,...
Precision Closers
Led outreach and follow-up efforts with prospective property sellers to identify high-quality leads and set appointments., Managed a small team of cold callers, providing training and performance monitoring to optimize conversions., Maintained long-term relationships with potential sellers to close...
NRT
Handled inbound client calls and coordinated transfers for Medicare/Medicaid upgrades., Scheduled follow-ups for unscheduled prospects, ensuring every potential client received service.
Buy Your Keys
Business Administration
High School Diploma
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Proficient in using Podio, Open Dial, Zillow, Redfin, and Microsoft Office Suite for lead management, reporting, and operational tasks.
Generated qualified leads by conducting outbound calls with property owners across U.S. markets., Managed lead database, followed up with older leads, and supported acquisitions in deal negotiation.
GX Solutions
Conducted surveys on behalf of U.S. government initiatives to gather public opinion on legislative matters.
Pharmacy Johana
Oversaw daily operations of a local pharmacy in Managua, Nicaragua., Managed inventory, customer service, and marketing efforts including social media advertising.
UNICOM
Sold pharmaceutical products through outbound calls, consistently achieving and exceeding monthly sales goals.
