Kent - Customer Service Agent with 5 years in call center industry

Nicaragua, Rivas, NicaraguaRemoteen

Accumulated 5 years of experience in customer service within the call center industry

Gained comprehensive knowledge of call center systems and operational workflows

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service agent with 5 years in the call center industry, adept at managing customer interactions and understanding system workflows.

Video Resume

Key Achievements

Demonstrated consistent application of customer service skills over multiple years

Skills

Customer ServiceExpert

Provided assistance and resolved customer inquiries effectively in a call center setting.

Communication SkillsAdvanced

Engaged with customers professionally and clearly to ensure understanding and satisfaction.

System KnowledgeIntermediate

Understood and navigated call center applications and workflows efficiently.

problem-solvingIntermediate

Addressed and resolved customer issues through effective troubleshooting.

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