Dedicated professional with over 7 years of experience in client support, onboarding, and debt collection. Bilingual in English and Spanish, organized, reliable, and committed to delivering exceptional service.
Skilled in providing exceptional client and candidate support, ensuring satisfaction and compliance.
Experienced in screening, onboarding, and supporting candidates throughout the employment process.
Fluent in English and Spanish, with proven ability to communicate effectively across diverse audiences.
Accurate data management and documentation to ensure compliance and operational efficiency.
Legal Soft
Conduct Initial Assessments, Data Entry and Management, Screening and Referral, Client Support, Collaboration with Staff, Documentation Compliance, Follow-Up Coordination, Training and Orientation
ALIA Services LLC
Screen Candidate CV/ Application, Welcome Call/ App introduction, Support for one month onboarding transition, Candidate Screening, Introduce candidate to projects, Personalize the reach out email/ follow-up with candidates, Cold calling/ cold Email/ Inbound, Bulk messaging, Customer service, Candidate engagement/ Retention
Connect International
Cold Calling/ Inbound Call/ Outbound, Collection professional, Payment arrangement, Insurance form completion, Paralegal arrangement, Credit consolidation arrangement, Interactions with attorneys, Interactions with insurance companies
Norwegian Cruise Line - NCL
System Engineer
High School Diploma
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Proven ability to negotiate payment arrangements and handle collections professionally.
Ensure Clean, Dry & Safe environment for Guest, Event setup, Dry storage, Beverage storage, Pool lifeguard, Bar Waiter
Norwegian Cruise Line - NCL
Dishwasher, Guarantee USPH Standards for kitchen area
