Karla - Customer service professional with 12 years in call center industry

San Salvador, San Salvador, El SalvadorRemoteen

Started career as a sales agent at Teleperformance

Gained experience in sales, customer service, and technical support at Concentrix

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center professional skilled in customer support, sales, and technical assistance.

Customer ServiceIntermediate

Provided support and assistance to customers, addressing inquiries and resolving issues.

SalesIntermediate

Conducted sales calls and promoted products/services to clients.

Technical SupportBasic

Handled basic technical issues and supported customers with troubleshooting.

Responsibility & ReliabilityAdvanced

Consistently demonstrated responsibility and dependability as a dedicated call center agent.

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