Karina - Customer Service and Multimedia Specialist with 5+ years in Community Support and Retail

Soyapango, San Salvador Department, El Salvadoren

Created graphic materials and managed online beneficiary platform, increasing engagement and outreach.

Recruited and supported beneficiaries, enhancing community participation in social programs.

Published on CazVid

Summary

Karina combines over 5 years of experience in community outreach, customer service, and multimedia content creation. Skilled in managing platforms, creating engaging visuals, and delivering exceptional service. Dedicated, responsible, and proactive with a strong commitment to social impact and operational efficiency.

Key Achievements

Handled customer transactions efficiently, ensuring high satisfaction and problem resolution at retail.
Utilized multimedia skills to develop visual content, improving communication effectiveness.

Skills

Customer ServiceAdvanced

Exceptional at addressing client needs, resolving issues, and ensuring positive experiences in retail and community settings.

Multimedia ProductionIntermediate

Proficient in creating graphic content and managing multimedia tools like Adobe and Office suites.

CommunicationAdvanced

Effective communicator skilled in engaging with diverse audiences and supporting community outreach.

Organizational SkillsAdvanced

Highly organized in managing tasks, platforms, and community engagement activities.

Experience

Atención al asuario en kiosco

Proyecto Alto Impacto Soyapango - FUNDEMAS

2016 - 2021

Creación de piezas gráficas. Llenado de plataforma para beneficiarios en la página web de la fundación. Reclutamiento de personas registrados en página web. Brindar apoyo a beneficiario en la creación de su hoja de vida

Cajera

Súper Selectos

2022 - Present

Atención al cliente. Manejo de transacciones incluyendo cambios, retornos y ventas con diferentes métodos de pago. Gestión de problemas. Realización de algunas labores en el área administrativa. Manejo del equipo técnico de la sala