Karabo - Customer Service Professional with Experience in Retail Operations

Johannesburg, Gauteng, South Africaen

Provided excellent customer service across multiple retail outlets, enhancing customer satisfaction.

Handled cash register operations efficiently, ensuring accurate transactions.

Published on CazVidVideo interview available

Summary

Motivated retail worker with hands-on experience in customer service, cash handling, and store operations. Holds a technical background in electrical engineering, bringing versatility and a strong work ethic.

Video Resume

Key Achievements

Supported store merchandising and organization, contributing to improved store presentation.
Assisted in daily store activities, demonstrating versatility and reliability.

Skills

Customer ServiceAdvanced

Skilled in delivering professional, friendly customer interactions to foster positive experiences.

Cash HandlingAdvanced

Experienced in managing cash transactions accurately and efficiently in busy retail settings.

Communication SkillsIntermediate

Effective in professional communication, including telephone etiquette and client engagement.

Basic AdministrationIntermediate

Proficient in basic office tasks and computer literacy, supporting store operations.

Experience

Casual Worker

OBC

2025 - 2025

Assisted customers. Handled cash register operations. Managed stock. Maintained a clean and welcoming environment

Casual Worker

Refinery

2024 - 2025

Provided customer service. Processed payments. Assisted with merchandising. Supported daily store operations

Casual Worker

Shoe City

2022 - 2022

Welcomed customers. Assisted with product selection. Handled cashier duties. Maintained store presentation

Education

Maluti TVET College

N2 Electrical Engineering

Completed 2022

Buhle-Buzile Secondary School

Matric Certificate

Completed 2020

Video Transcript

Video Transcript 1

I don't want to lie, it's very difficult to show accuracy in a task, especially when you have low self-confidence. First time I had to show accuracy in a task, I always ask some questions I used to communicate when it is needed. I took some short breaks so that I could get more time to myself, think about the task and what's gonna happen next. You need to communicate, that's the first key. Communication is the best and also teamwork. Teamwork helps. Never ever bottle up things and think you will solve them on your own. You need to ask experienced people. Yes, I think that's all. And also, you need to learn to prioritize tasks. Even if you are at home, think about it, write it down, and also share your ideas with your team members. I think that's all. I thank you.

Video Transcript 2

You need to be yourself and also, you need to communicate when it is needed. Take short breaks. I had to take short breaks so that I could release the stress and get some time to myself. Relax, you can do it. You can work under pressure. Everyone can do it.