Experienced civil engineering intern with strong communication, technical, and organizational skills, adept at managing multiple projects and providing excellent customer service.
Handled citizen inquiries, complaints, and document reception, ensuring a positive experience.
Proficiently communicated complex concepts and built relationships with students, parents, and colleagues.
Reviewed technical documents and permits with accuracy in a civil engineering context.
Developed maintenance plans using Excel and supported project workflows.
Mayor's Office of Ciudad Ojeda (Private Works)
Assisted citizens directly by managing inquiries, complaints, and document reception (public attention/customer service)., Reviewed technical documents and permits with precision and attention to detail., Developed organizational skills while balancing multiple public requests.
Zuliana steel company C.A GERDAU
Designed maintenance plans in Excel with automation features, strengthening problem-solving and process optimization skills., Supported project management teams with clear communication and documentation.
Simon Bolivar Institute
Deliver complex concepts in clear, accessible language (advanced communication and teaching skills)., Build trust and strong relationships with students and parents through empathy and active listening., Manage multiple priorities, deadlines, and interactions, ensuring a positive learning...
BACHELOR'S DEGREE
COLLEGE DEGREE IN CIVIL ENGINEERING
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Utilized Excel, Word, PowerPoint, and Google Sheets, Docs for documentation, planning, and communication.