Experienced in technical support, customer service, and team management with strong communication skills.
Provided technical assistance for video recording equipment, sound systems, and amplifiers.
Delivered support and troubleshooting to clients in various support roles.
Supervised staff and managed inventory at Cedar Point Amusement Park.
Improved English speaking skills through multiple customer-facing roles.
KM2 solutions
New Vocabulary
Convergys/Concentrix
Video recording equipment technical support knowledge (DVR, NVR)
Sitel
Improved speaking skills
Cedar Point Amusement park
Improvement in my English skills, Learned how to manage staff and inventory.
Software programming
Graphic design
Recreation and Tourism
Bachelor
Primary School
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Participated in video content related to experience sharing and instructions.
