Experienced in logistics coordination, technical support, and reservation management with a strong focus on data-driven solutions and customer satisfaction. Bilingual in English and Spanish, committed to operational excellence.
Demonstrates strong analytical skills to solve complex problems efficiently.
Collaborates effectively within diverse teams to achieve common goals.
Consistently accountable for tasks, ensuring quality and deadlines are met.
Dedicated to continuous improvement and delivering high-quality results.
teleperformance
Technical support agent for a US bank, 5 months in the role of coach, 1 year as a bilingual agent
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Logistic dispatcher through Lean solutions, Working with excel and advanced data tools
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