Outgoing remote tech support professional with IT and data analysis background, strong communication skills, and a passion for problem-solving.
Provided remote assistance and troubleshooting for technical issues related to computers and technology.
Utilized strong verbal and written communication abilities to resolve customer issues effectively.
Enjoyed and executed problem-solving processes in technical support scenarios.
Completed a Professional Certificate to develop foundational skills in data analysis.
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Stays updated with new trends in technology and computers to enhance support capabilities.
