Experienced sales professional with expertise in team coaching, customer relations, and process improvement. Proven ability to lead teams and manage key accounts, driving business growth and operational excellence.
Conducted cold calls, client acquisition, and sales funnel management to generate and close leads.
Coached team members across different roles, promoted collaboration, and managed team performance.
Addressed customer needs promptly to maintain strong relationships and increase revenue.
Oversaw quality assurance operations, contributing to process development and product reliability.
Porch
Made over 180 cold calls per shift to potential new clients who expressed interest in a construction project over 6 months ago.
Porch
Coached team members on sales techniques, objection handling, and using internal CRM systems., Worked alongside team members on sales calls and provided real-time feedback., Motivated team members and promoted collaboration within the team.
Porch
Worked with team members of all levels within the company, from entry-level employees to senior and Jr. managers., Helped individuals identify their strengths and areas for development, set goals, and create a plan to achieve those goals.
Porch
Managing the sales funnel., Meet and exceed KPIs and sales targets., Possess deep knowledge of business product offering and value proposition., Proactively pursue new business and sales opportunities within the department., Solve problems by developing innovative and tailored sales solutions., Be...
BA
Masters
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Developed new markets and qualified leads to expand client portfolios.
Porch
Oversaw the overall operation of the quality assurance department and staff., Assisted in developing, implementing, and maintaining quality and reliability for the company's products and process development.
Porch
Address customers' needs and concerns as quickly and effectively as possible to develop and maintain strong relationships by increasing quality lead volume and company revenue., Worked with 12-16 small and large accounts.
Smith.ai
Responsible for fielding incoming calls and resolving basic customer needs, including scheduling appointments, routing calls, providing account information, screening, and taking messages.
Smith.ai
Helped guide team members towards achieving company goals and promoted a positive team culture., Cultivated an atmosphere of collaboration and communication, while equipping team members with the necessary tools for success in their roles as a virtual assistant., Helped strategize and implement...
Smith.ai
Find and qualify new sales opportunities., Responsible for tapping into new markets and expanding current client portfolio to generate leads., Engaged with interested clients and connected them with account executives who then closed out the sale.
