Dedicated bilingual support agent experienced in customer service, legal document review, and team training. Skilled in communication, organization, and document management, with proven ability to handle complex cases and improve service quality.
Experience in bilingual customer service, resolving inquiries, and ensuring client satisfaction.
Reviewed, researched, and managed legal documents and client files to support legal processes.
Effective in client interactions, team training, and cross-functional communication.
Skilled in managing client records, case files, and scheduling in dynamic environments.
Teleperformance
Delivered high-quality customer support to bilingual clients, ensuring satisfaction and retention., Conducted legal document verification and provided accurate resolutions to inquiries., Managed complex cases requiring document analysis and compliance verification., Delivered training sessions to...
Concentrix
Alonso Alonso Law
Review and research of legal documents, Creation, updating and archiving of client and case files., Communicating with clients to gather information, coordinate meetings and provide updates on their cases.
Marketing and Digital Transformation Student
Modern Languages Professional
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Proficient in bilingual support, document verification, and training delivery.
