A dedicated professional with over 11 years of experience in sales, customer service, and dispatch coordination, fluent in Spanish and English. Skilled in client engagement, logistics, and travel planning.
Provided customer support, handled complaints, and managed client interactions in travel and dispatch roles.
Used promotional techniques, prepared marketing materials, and engaged clients effectively in sales roles.
Fluent in both Spanish and English, facilitating communication with diverse clients and stakeholders.
Executed lead generation strategies to identify potential clients and expand customer base.
PREFERRED GUEST RESORTS
Plan and sell transportations, accommodations, insurance, and other travel services, Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs, and accommodations, Provide relevant information, brochures, and publications...
CLICKS TO CLOSES
Call calling, Providing a warm friendly introduction to elevate the probability of each call., Asking probing questions to narrow down customer’s needs before gathering leads information., Booking Leads and putting customer on proper hold to reach out to the realtor before completing the transfer...
HIGH SCHOOL CERTIFICATE
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Coordinated dispatch requests, involving scheduling, prioritizing multiple requests, and problem-solving.
