Experienced in customer service, logistics, supervision, and interpretation across retail, food service, and supply chain sectors. Skilled in team leadership, inventory management, and bilingual communication to optimize operations and enhance customer experiences.
Proven ability to deliver excellent service in fast-paced environments, ensuring customer satisfaction.
Experience in receiving, shipping, packing, and operating material handling equipment to support logistics.
Supervised team operations, motivating staff to meet performance goals and maintain workflow.
Fluent in English and Spanish, providing interpretation and facilitating effective cross-language communication.
Taco Bell
Customer service, Preparing the food for customers, Cleaning and maintaining the appearance of the lobby and establishment, Making sure everything for the establishment was restocked every morning and night, Helped with opening and closing the store, Ran money to the bank if and when needed, Took account for and handled all money with both opening and closing shifts.
Pizza Hut
Prepared food for facility and customers, Prepared food for delivery, take-out and dine-in, Cleaning and maintaining the appearance of the lobby and establishment (taking out trash, cleaning up the work stations, cleaning the machines that were being used for preparing food).
HD Supply
Receiving and shipping, Packing, stocking, and picking supplies for vendors, Experience in driving and operating forklifts, speeder, and order picker.
Dart Container
Supervise employees to make sure they are working to their best of abilities to perform job duties as far as outbound and inbound of new and raw material, Ensure all business operations are running smooth, Check in/out drivers on a nightly basis and reply to emails to quality checks or shipping information, Do Inventory adjustments to be able to fill our orders, Using SAP system, Make or update excel sheets to record any valuable information.
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Human Quality
Provide interpretation for Language Line customers, Customer service and accuracy in interpretation is of the most importance, Work interpreting English and Spanish where I make sure calls are flowing and the message is well understood in both languages, This is a remote job which allows me to work in a quiet space and has now motivated me to venture in my knowledge of both languages.
