Jorge - Customer Service & Dispatcher with 13+ years in Call Centers

San José, San José, Costa RicaRemoteen

Worked in diverse roles including customer service, tech support, social media, and sales marketing over 13 years.

Gained extensive experience in call center environments, handling varied customer interactions.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center specialist with over 13 years in customer service, technical support, and social media.

Progressed through multiple responsibilities across different aspects of customer engagement and support.

Customer ServiceAdvanced

Provided support and assistance to customers, addressing inquiries and resolving issues effectively.

Technical SupportIntermediate

Supported customers in troubleshooting technical problems, ensuring solutions aligned with product/service parameters.

Social Media ManagementBeginner

Handled basic social media interactions and marketing efforts to engage with the audience.

Sales & MarketingIntermediate

Participated in sales processes and marketing activities within call center environments.

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