Jorge - Customer Service & Quality Assurance Specialist with Call Center Experience

Hermosillo, Sonora, MéxicoRemoteen

Gained extensive experience working in call centers, focusing on customer service

Served as a quality assurance analyst, ensuring call quality and compliance

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in call centers with a focus on customer support, quality assurance, and technical expertise with computers.

Demonstrated proficiency with computers and hardware, supporting technical tasks

Customer ServiceIntermediate

Provided support and assistance to customers in a call center environment.

Quality AssuranceIntermediate

Performed quality assessments and monitored call center interactions for compliance.

Computer HardwareIntermediate

Worked extensively with computers and hardware components, supporting technical functions.

Communication SkillsIntermediate

Effectively communicated with customers and team members in call center environment.

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