Experienced in medical and dental office administration, patient interaction, and insurance coordination.
Handled patient registration, scheduling, and insurance verification in dental and medical environments.
Verified insurance coverage, processed co-pays, and collaborated with revenue cycle teams.
Experienced with Eaglesoft, EMD system, Athena, and other healthcare management software.
Provided high-quality customer service, effectively communicated with patients, staff, and providers.
Family Dental Center
Provided patients with all new patient forms and treatment consent forms, Collected ID & Insurance information needed prior to being seen, Worked with Eaglesoft software for scheduling and notes alongside Medicaid in order to check insurance coverage for basic dental cleaning and SRP/FMD if...
CHILDREN’S NATIONAL HOSPITAL
Worked closely with revenue Cycle & Experian to schedule appointments, Scheduled with nurses for testing and vaccinations as well as transferring patients over to specialties for further help, Assisted patients in filling prescriptions, Ensured patients insurance is active and input into...
FAMILY MEDICINE
Worked in all areas of the Office(Call center,Receptionist, & Patient rooms), Gained exceptional interpersonal skill speaking to patients & doctors throughout the office, Worked EMD system and athena, Faxed referrals, Pre-ops, Post ups, Submitted medication request in the call center
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Handled documentation, scans, and data input into electronic health record systems.
