Experienced in customer support, sales lead qualification, and field inspections, with multilingual capabilities.
Handled customer inquiries and resolved issues for Amazon customers.
Qualified prospects for roofing and solar campaigns to support sales processes.
Performed damage assessments and provided free roof inspections after storms.
Proficient in English and Spanish for effective communication in diverse contexts.
Alorica (Amazon)
resolving problems for customer about their packages
another company
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Utilized Excel and Microsoft Word for documentation and data management.
