Joan - Customer Service Professional with diverse bilingual experience

Bogotá, Bogota D.C., Colombiaen

Served as Bilingual Travel Representative at IGT Solutions - Priceline, handling customer inquiries in multiple languages

Participated in CPR claim verification campaign for Capital One Bank, contributing to fraud prevention efforts

Published on CazVid

Summary

Dedicated customer care professional with multilingual capabilities and experience across travel, banking, and tech support sectors.

Provided technical and customer care support at Asurion, resolving a range of client issues

Customer ServiceAvanzado

Delivered customer support with assertive communication and active listening skills

Bilingual CommunicationAvanzado

Effectively communicated in English and Spanish to assist a diverse client base

Technical SupportIntermedio

Provided technical assistance as part of customer care at Asurion

Claim VerificationIntermedio

Participated in CPR claim verification campaign ensuring accuracy and compliance

Spanish(Bilingual)English

IGT Solutions - Priceline

Concentrix CVG

Intouch CX

Asurion

Bachelor

Completed 2019

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