Jhon - Virtual Assistant with 2 years of customer service experience

Cartagena de Indias, Bolívar, ColombiaRemoteen

Completed two years in Amazon customer service, including one year as a supervisor on the escalation line

Demonstrated leadership and problem-solving skills in a high-volume customer support environment

Published on CazVidVideo interview availableOpen to remote

Summary

Bilingual customer service professional with supervisory experience in a fast-paced environment, seeking remote virtual assistant roles.

Developed bilingual communication skills in Spanish and English, with a B2 level proficiency in English

Customer ServiceAdvanced

Handled customer inquiries and escalations efficiently at Amazon, ensuring client satisfaction

Bilingual CommunicationIntermediate

Communicates effectively in Spanish and English, facilitating diverse customer interactions

Team SupervisionIntermediate

Supervised escalation team members, managing workflow and resolving complex issues

Remote Work ReadinessIntermediate

Seeks remote job opportunities, demonstrating adaptability and self-motivation

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