Dedicated bilingual professional with over 5 years of experience in medical and technical interpretation, customer service, and support. Skilled in bridging communication gaps to improve client outcomes and satisfaction.
Skilled in providing accurate Spanish-English medical interpretation to facilitate effective healthcare communication.
Experienced in delivering high-quality customer support across healthcare and tech industries, ensuring client satisfaction.
Proficient in troubleshooting and resolving technical issues for diverse clients, enhancing service efficiency.
Fluent in Spanish and English, enabling seamless communication across multicultural and multilingual settings.
Konnect CX
Concentrix Nicaragua
Landterra
Concentrix
SITEL
Viva Spanish School
Laws
International Relations and Commerce
High School Degree
Elementary School
Dirección General de Recursos Aduaneros
Konnect CX
Working as a bridge of communication for non English speakers to Medical Providers, Front desks, hospitals and intake support.
Landterra
Working as Bridge of communication for Non English speakers to Car Rental, Insurance companies, banking and social services.