Jean - Customer Service & Warehouse Supervisor with 5+ years of diverse experience

Panamá, Panamá, Panamaen

Supervised warehouse operations including inventory management and merchandise preparation at Woometrix.

Provided multilingual support and customer assistance at Star Bay Casino, including guidance on gaming machines.

Published on CazVid

Summary

Experienced professional specializing in customer service, inventory management, and multilingual support with a track record of roles across hospitality, retail, and warehouse settings.

Key Achievements

Managed customer orders, returns, and scheduling at SSG Panama, improving communication and service quality.

Skills

Inventory ManagementIntermediate

Handled inventory and merchandise preparation in a warehouse setting.

Customer ServiceAdvanced

Assisted customers via calls, emails, and in person, providing support and resolving issues.

Multilingual SupportIntermediate

Acted as a translator and supported tourists at Star Bay Casino.

Order ProcessingIntermediate

Managed order status updates, scheduling, and refunds at SSG Panama.

Experience

Warehouse Supervisor

Woometrix

2020 - 2022

Preparing the merchandise to be delivered to the clients, Creating the invoices, Maintaining the inventory, Receiving the merchandise that is kept in the warehouse for sale.

Waiter &amp; Slot Machine Information Customer Service Rep.

Star Bay Casino

2019 - 2020

Assisting all the tables and the machines, Helping and giving support to the supervisors when the tourist don’t know how to play, Acting as a translator

Customer Service Agent

SSG Panama

2022 - Present

Receiving calls, chats or emails from customers about their furniture orders, Programming a replacement, refund or return, Providing an order status, Changing addresses &amp; scheduling any delivery with the customers.