Experienced in order management, technical support, and supplier coordination with a focus on the American market. Skilled in bilingual communication and problem-solving.
Applied interpersonal and communication skills to assist clients and support order processing.
Handled creation and management of custom orders, ensuring accuracy and client satisfaction.
Provided troubleshooting and technical assistance to clients via support channels.
Liaised with suppliers to fulfill client orders, emphasizing communication and logistics.
Intouch CX
Involved in a customer service campaign, managing and creating custom orders for clients., Interacting with suppliers to fulfill orders, oriented toward the American market.
STARTEK
Focused on the American market, work was entirely in English.
Secondary Education
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Delivered support services in English and interacted with English-speaking clients and partners.
