Javier - Welcome to CazVid!

Demonstrated experience with Simultaneous interpretation.

Demonstrated experience with Interpreting equipment use.

Demonstrated experience with Customer Service.

Demonstrated experience with Leadership.

Demonstrated experience with Effective Time Management.

Assist callers with their interactions in both languages EN and ES, to help them understand each other and address their requirements., Focus on providing a good customer experience to both parties.

Developed and tracked key performance indicators to measure operational performance and ensure goals were met, Managed a staff of 15 to 18 employees, including setting goals, assigning tasks, and providing feedback and mentorship to each one, Coordinated the scheduling of staff to ensure adequate coverage and maximum efficiency, Developed key performance indicators to measure and monitor process performance, Developed and implemented a process to track and monitor safety performance metrics, Developed process models and simulations to predict process performance and identify potential bottlenecks, Worked side by side with the teams in every part of the productive chain, since the farm producer, transportation and slaughter house personnel, in order to reduce illness incidence that may cause economical losses

Created reports and documents as requested by the office manager, Assisted local producers with locating items, giving orientation about administrative and legal requirements and providing educational meetings to update knowledge in rural areas, Worked with project managers to develop and implement strategies for cost savings and resource optimization