Dedicated support specialist with extensive experience in customer service, call center operations, and client communication, committed to delivering exceptional service.
Skilled in addressing customer needs, resolving issues, and ensuring positive interactions.
Effective in verbal and written communication, facilitating clear and professional interactions.
Capable of managing multiple tasks efficiently, maintaining accuracy under pressure.
Proficient in maintaining professionalism and courtesy during all customer interactions.
RDI-Sonora
Assisting consumers with Purchasing, Refunds, Reships, among other tasks as well as looking into if the consumer is in the negative list due to irregular activity., Provided consumer assistance with any tech issues they might have.
Educate U-Puerto Peñasco, Son.
Making calls to students during the application process for various online Universities., Transfer over to Enrollment, or set appointments for students who were not available to take the call.
Sonoran solutions-Puerto Peñasco, Son.
Making calls to people inquiring information on refinancing their home.
Boo Bar-Puerto Peñasco, Son.
Server Duties
High school grad
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The point Restaurant-Puerto Peñasco, Son.
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