Experienced bilingual professional with over 15 years in call centers and interpretation, highly adaptable to remote work environments.
Provided direct customer support and service across various call center roles for over 15 years.
Interpreted for US clients in large public areas for more than 16 years, facilitating communication across language barriers.
Adapted to and excelled in working from home environment, maintaining productivity and service quality during the pandemic.
Effectively communicated with diverse audiences across roles and in interpretation services.