Isacna - Virtual Assistant with 5+ years of administrative experience

Acarigua, Portuguesa, VenezuelaRemoteen

Managed inbound and outbound calls to gather case histories, demonstrating proficiency in communication and customer support

Supported multiple roles including Administrative Assistant, Virtual Assistant, and Customer Service, indicating versatility in task management

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in administrative support, customer service, and data management, with a strong focus on communication and organization

Bilingual in English and Spanish, enhancing communication capabilities across diverse client bases

Customer SupportAdvanced

Handled customer inquiries and support tasks, demonstrating strong communication and problem-solving skills

Communication SkillsAdvanced

Excelled in verbal and written communication in bilingual settings to effectively engage clients and team members

Multitasking & OrganizationIntermediate

Managed multiple roles and responsibilities such as data entry and call management concurrently

Data EntryIntermediate

Performed data entry tasks with accuracy and efficiency across various roles

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