Dedicated professional with expertise in customer relations, live communication, and administrative tasks. Bilingual in English and Spanish, with a proven ability to adapt in dynamic environments.
Experienced in managing client relationships, appointments, and ensuring excellent customer satisfaction.
Proficient in English and Spanish, with strong verbal skills demonstrated in live casino presentations.
Skilled in maintaining accurate records and managing business documentation efficiently.
Capable of identifying and reporting technical issues promptly in operational settings.
Self-Employed
Managed appointment scheduling, customer records, payments, and daily business operations., Maintained accurate client information and organized business documentation., Delivered excellent customer service while handling multiple tasks efficiently., Worked independently with strong attention to detail and organization.
Dunhill Group
Communicated in English with international users in real time., Maintained accuracy while following procedures in a fast-paced environment., Reported technical issues and collaborated with cross-functional teams.
Assisted customers, promoted products, and maintained organized daily records.
High School Diploma
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