Camilo - Logistics Coordinator with 5+ years of healthcare and insurance experience

Medellín, Antioquia, Colombiaen

Led bilingual customer service operations, ensuring compliance with HIPAA and data security standards.

Managed full quoting and renewal process, providing tailored recommendations to clients, and maintained 100% data accuracy.

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Summary

Experienced logistics coordinator and healthcare sales manager with expertise in CRM, healthcare compliance, and team leadership.

Key Achievements

Spearheaded sales team strategies, exceeding initial performance benchmarks within the first quarter.

Skills

CRM ManagementAdvanced

Utilized HubSpot and Salesforce for customer relationship management, maintaining digital records and supporting sales and client interactions.

Healthcare ComplianceAdvanced

Ensured adherence to HIPAA standards and conducted insurance verification for healthcare-related products and services.

Sales Strategy & ManagementAdvanced

Developed and implemented sales strategies, coaching teams, and managing performance to drive revenue growth.

Customer Support & CommunicationExpert

Provided professional, bilingual customer service, handling inquiries and ensuring smooth transactions across multiple roles.

Languages

Experience

EXECUTIVE LOGISTICS COORDINATOR &amp; TEAM LEAD

Global Insurance Services

July 21, 2025 - Present

Led bilingual customer service for healthcare and insurance-related products., Ensured full compliance with HIPAA and data security standards., Managed the full quoting and renewal process, providing tailored recommendations to clients., Maintained 100% data accuracy across all client and policy...

HEALTHCARE SALES &amp; STRATEGY MANAGER

KONECTA

September 08, 2019 - December 01, 2020

Spearhead a high-performing sales team, providing daily coaching, mentorship, and performance management to drive revenue growth in personal and commercial lines., Develop and implement aggressive sales strategies, setting ambitious team quotas and exceeding initial performance benchmarks within...

INSIDE SALES MANAGER

Blackstone Medical Services

October 09, 2023 - July 11, 2025

Delivered full administrative and customer support to real estate agents and clients., Ensured smooth property transactions from listing to closing., Maintained precise digital records and documentation within CRMs for quick access and transparent communication.