Hector - Data Analyst with 3 years in financial services and insights

Performed complex data analysis using statistical tools and visualization techniques.

Queried and managed databases to extract relevant business insights.

Created detailed reports, pivot tables, and macros for data manipulation.

Presented insights and recommendations clearly to non-technical stakeholders.

Checking on the shipments and purchases made by the clients, Processing orders for the client or helping them along the way to complete the transaction.

Translating English to Spanish and vice versa, Clarifying unknown terms to the Client or the customer, Maintaining neutrality and transparency and being accurate with the information provided, Working for many industries; customer service, purchasing and post shipment services, emergency services, as well as medical diagnosis, prescriptions, appointments, explanation of surgical procedures and medicine dosages.

Reviewing the work from my peers, Final revision of quality before it gets sent to the client, Receiving texts in English that needed translation, processing and labeling, Reporting and correcting mistakes in previous labeling, Constantly updating the parameters for each label after changes to the instructions or new ones are made in discussion groups directly with the client.