View Héctor's professional profile on CazVid.
Demonstrated experience with Effective Communication.
Demonstrated experience with Logistics and Route Planning.
Demonstrated experience with Flexibility.
Demonstrated experience with Problem Solving.
Infolinks
Assisted clients by resolving inquiries and issues related to financial products and services via live chat platforms., Diagnosed and resolved account-related problems, ensuring quick and effective solutions., Managed multiple client conversations simultaneously while maintaining high service quality., Guided customers in navigating online banking platforms and resolving technical issues.
Ideal Contact Center
Ensured compliance with customer service quality standards, creating a trustworthy and respectful environment for interactions., Listen to and resolve customer issues efficiently., Developed skills to foster trust and respectful communication with customers., Utilized Microsoft Office tools efficiently to support daily operations.
Lizbeth Flower Shop
Supervised daily operations of the flower warehouse and reception., Directed and managed a team to ensure smooth operations., Provided personalized customer service, addressing client needs and inquiries., Planned and optimized delivery routes for timely and efficient distribution.
Bachelor's Degree
Discover other professionals with similar experience
Demonstrated experience with Adaptability to Change.
