Gustavo - Software Developer with 5 years of experience in web applications

Applied in building interactive web pages and front-end development.

Used for creating user interfaces and single-page applications.

Developed and maintained RESTful services for client-server communication.

Managed codebase using Git and participated in collaborative development workflows.

Ensure customer claims are completed using all available tools, such as contacting assigned contractors, suppliers, manufacturers, and others; determining the replacement or repair of the item, among other duties.

Prepare all the necessary documentation for landing and provide it to the crew, ensuring the aircraft's proper condition and operation before departure, as well as upon arrival, confirming and supplying all necessary utensils before the aircraft's takeoff.

Provided technical support and customer assistance for Ethernet and internet services. Resolved connectivity issues, guided clients through troubleshooting steps, processed service requests, and ensured customer satisfaction through clear communication and prompt problem-solving.