Gisel - Customer Service & Graphic Designer with 10+ years of diverse experience

San Martinen

Streamlined customer query resolution processes, enhancing customer satisfaction at ACTUALIDAD.

Managed inventory updates and product detail modifications, improving operational efficiency.

Published on CazVid

Summary

Experienced in customer support, graphic/web design, and IT with certifications in AWS and programming. Adept at enhancing customer experiences, managing digital content, and supporting IT infrastructure.

Key Achievements

Designed and maintained websites, boosting online engagement for NIVELADORES DE PORCELANATO.
Provided personalized customer consultations, increasing sales at LOCAL MODAS AYELÉN.

Skills

Customer ServiceAdvanced

Expert in managing client interactions, resolving issues efficiently, and maintaining high customer satisfaction.

Graphic & Web DesignAdvanced

Skilled in Adobe Suite, WordPress, and web development, creating engaging digital content.

Technical Support & NetworkingIntermediate

Proficient in PC repair, network configuration, and cloud services including AWS.

Full Stack DevelopmentIntermediate

Knowledgeable in JavaScript, Python, PHP, and .NET for comprehensive software solutions.

Languages

Español

Experience

ADMINISTRATIVE CUSTOMER SERVICE

ACTUALIDAD

Resolución de consultas y reclamos de clientes mediante soluciones rápidas y efectivas.. Gestión de stock, alta/baja de productos, y actualización de precios y descripciones.. Modificación de estructura, colores e imágenes del sitio web para mejorar la conversión.. Seguimiento de pedidos hasta la entrega y coordinación interdepartamental.. Creación y gestión de contenido publicitario en Instagram y Facebook.. Diseño de piezas publicitarias y banners utilizando Adobe Photoshop, Illustrator y Canva.. Creación y edición de contenido estratégico para redes sociales.