Experienced customer support professional with over 3 years supporting clients and training new hires in a fast-paced environment.
Provided technical assistance and resolved customer issues.
Collaborated with team members to resolve group and individual issues.
Trained and supervised new hires to ensure effective onboarding.
Presented product performance reports to senior management.
Teleperformance
Provided technical support and general customer assistance., Collaborated with team members to resolve group and individual issues.
Teleperformance
Delivered advanced technical support for specific errors., Trained and supervised new hires, ensuring successful onboarding., Presented product performance reports to senior management.
C1 English Certificate
Modern Languages
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