Giovanna - Graphic Designer with 5+ years of creative branding expertise

Utilized for creating and editing high-quality visual content across various projects.

Developed branding concepts and visual identities to establish brand consistency.

Coordinated multiple projects from concept to completion, ensuring timely delivery.

Collaborated with clients to understand requirements and deliver satisfactory results.

Created digital assets for online marketing campaigns, including social media graphics.

Worked on an e-commerce project for an online optical store, responsible for the checkout flow of personalized lenses and glasses based on medical prescriptions provided by customers., The system automatically integrated with doctors for prescription validation, ensuring accuracy and security in orders., Planned and executed comprehensive manual tests to validate complex e-commerce functionalities., Efficiently identified and tracked over 50 defects in Jira and created over 100 detailed test cases., Proactively collaborated with cross-functional teams, suggesting documentation improvements in Confluence., Led the onboarding and mentoring of 2 new QAs, optimizing the team's integration process.

Worked on a digital banking project operating in Qatar and Brazil, developing and testing two distinct versions of the platform, each tailored to the regulatory and financial specificities of each country, ensuring compliance and operational efficiency., Ensured the quality of a digital banking application through a strategic combination of extensive manual and automated testing, including the setup and maintenance of automation frameworks like Robot Framework (with Python) and Appium., Developed and maintained robust automated test suites for mobile, applying best practices such as the Page Object Model (POM) for code modularity and reusability of Python scripts., Conducted comprehensive API testing with Postman, validating over 50 endpoints and their integrations, identifying inconsistencies and ensuring backend communication robustness., Configured and optimized CI/CD pipelines in Azure DevOps, integrating automated tests into the development workflow and ensuring each release underwent rigorous testing, contributing to a reduction in quality feedback time., Structured and documented the company's quality process, from test conception to delivery, resulting in standardization that accelerated the release cycle.

Worked on a system project for acquisition and renewal of mobile plans for a major operator, responsible for customer outreach via email and SMS., The system redirected customers to the website through personalized URLs and tracked campaign reach, ensuring effective monitoring of results., Configured and maintained the Cypress framework for web test automation (with JavaScript), planning and executing functional tests that ensured the functionality and traceability of personalized URLs for a telecommunications system., Implemented the Page Object Model (POM) in Cypress automation scripts, enhancing the test base's organization, maintenance, and scalability., Conducted performance and load testing with JMeter, simulating over 5,000 concurrent users and identifying bottlenecks that, after correction, optimized response time., Developed and integrated automated tests into CI/CD pipelines (using Github Actions and monitoring tools like Datadog and Google Analytics), accelerating the deployment process., Documented all test scenarios in detail and optimized task management via Jira, promoting greater transparency and efficiency for the development team., Through a company initiative, delivered a foundation-level QA course to socially vulnerable youth.

Worked on an educational facilitation system for schools, managing exams, assignments, homework, final grades, and students' academic records, as well as the study content provided to students., Performed manual functional tests and developed web test automation with Cypress (in JavaScript), continuously monitoring the software quality cycle., Executed API tests with Postman and Cypress and utilized SonarQube for code quality analysis, contributing to maintaining a healthy codebase and improving documentation in Jira and Confluence., Offered courses to the development team about QA content.

Worked on a system that provided high school-level content to help students enter university, offering practice tests that generated performance history., The system also analyzed data to identify students' weak points and provided personalized guidance for improvement., Conducted manual functional testing and initiated web test automation with Cypress for the system, as well as API testing with Postman and Cypress., Began structuring the entire quality process within the company, from initial conception to task management optimization, establishing a solid foundation for future projects.