Ginger - Project Coordinator with 5+ years of managing cross-functional teams

Managed project timelines, scope, and resources to ensure successful execution.

Facilitated collaboration among team members, stakeholders, and clients to meet project goals.

Effectively conveyed project updates, risks, and issues to diverse audiences.

Developed detailed project schedules and coordinated activities to ensure smooth execution.

Handling cash, credit, and mobile payments accurately in a fast-paced retail environment., Providing excellent customer service, resolving issues quickly, and maintaining a clean, organized checkout area., Working collaboratively with team members while meeting performance goals.

Handling a high volume of inbound calls., Processing credit card payments, issuing refunds, and assisting customers with billing inquiries.

Managing customer inquiries related to Adidas orders in both English and Spanish., Assisting customers with order placement, tracking, returns, and issue resolution., Communicating effectively across phone, email, and chat, and collaborating with internal teams to resolve order-related problems.