Gilda - Bilingual Customer Service Representative with software skills in client support

Bogotá, Bogotá D.C., Colombiaen

Provided bilingual support (English-Spanish) to diverse customer queries

Demonstrated empathy and willingness to help in customer interactions

Published on CazVidVideo interview available

Summary

Bilingual customer service representative with software proficiency and a focus on empathetic support, experienced in assisting diverse customers.

Customer ServiceIntermediate

Handled customer inquiries and provided support in a bilingual environment.

Bilingual CommunicationIntermediate

Communicated effectively in English and Spanish to assist clients and resolve issues.

Empathy and Customer CareIntermediate

Applied empathetic listening and response strategies during customer interactions.

Software SkillsBeginner

Utilized relevant software tools to support customer service processes.

Discover other professionals with similar experience