Gian - Customer Service Specialist with 3+ years in tech support and CRM management

Lima, Lima Province, Peruen

Developed proficiency in Microsoft Office Suite and CRM platforms to support customer interactions.

Gained diverse experience in technical support at Language Line Solutions and Teleperformance - GoDaddy.

Published on CazVid

Summary

Dedicated professional with experience in customer service, technical support, and CRM management across tech and service industries.

Key Achievements

Built skills across multiple communication and productivity tools, aiding efficient task execution.

Skills

Microsoft WordIntermediate

Used for document creation, formatting, and report generation.

Microsoft ExcelIntermediate

Utilized for data analysis, spreadsheets, and reporting tasks.

CRM platformsIntermediate

Managed customer relationships and tracked interactions using CRM systems.

ProcreateBeginner

Applied for digital design and creative projects.

Languages

English(C1)

Experience

Language line solution

15/04/2024 - 19/06/2024

Teleperformance - Godaddy

21/06/2024 - 01/10/2024

Education

Universidad de Lima

Marketing

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