Experienced software developer specializing in web application development with a strong background in JavaScript frameworks, database management, and project coordination.
Used JavaScript extensively for front-end development and client-side scripting.
Developed interactive user interfaces with React.js in multiple projects.
Coordinated project timelines and resources to meet deliverables.
Designed and maintained databases, ensured data integrity and query optimization.
Dish Network
Calling customers to offer satellite television and IPTV packages, Recruited talents for the company
United Nearshore Operations
Customers called to purchase Ocean X products, Provided support to trainees during their nesting period
Mint Mobile
Provided tech support services for the Mint Mobile project, Handled supervisor calls, Listened to live and recorded calls from trainees and regular agents to provide feedback
Synergies Corp
Took calls to place claims, Handled escalated claims experiencing delays, technician no-shows, unavailable parts, or items not covered
American Home Shield
Law
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Participated in sprint planning and daily stand-ups to facilitate development cycles.
Handled calls to place claims, Managed escalated claims, Oversaw Brand Strategy Implementation, Monitored Brand Performance, Team Leadership and Supervision, Managed Customer Feedback, Collaborated with Cross-functional Teams, Conducted Market Research & Report on Brand Performance
Billing Express
Responsible for collecting rent payments from tenants, Handled other tasks related to property management, Trained all new team members who joined the project
