Francisco - Customer Service & Lead Generation Specialist with 20+ years in BPO

Managua, Managua, NicaraguaRemoteen

Over 10 years of experience in customer service, coordination, and training with progressive responsibilities.

Designed and delivered training sessions for multiple campaigns in the BPO industry.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced professional with over 20 years in the BPO industry, specializing in customer service, training, lead generation, and data management.

Led lead generation initiatives for real estate companies, utilizing data entry and Excel skills.

Customer ServiceExpert

Provided support and assistance to clients across various campaigns in the BPO industry.

Training & CoordinationAdvanced

Developed and conducted training programs for new employees and campaign-specific needs.

Lead GenerationAdvanced

Generated and managed leads for real estate companies, improving outreach efforts.

Data Entry & ExcelExpert

Extensive experience in working with spreadsheets, data entry, and data management at 60 WPM.

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