Experienced in providing customer and technical support across healthcare, logistics, and telecommunications sectors, with proficiency in English and French.
Applied customer service skills in call centers and technical support roles, ensuring client satisfaction.
Facilitated clear and effective communication in English and French in healthcare, logistics, and customer support contexts.
Utilized Microsoft Office, basic database, and Linux/Unix administration knowledge in various role contexts.
Collaborated effectively within team environments to achieve operational goals in multiple roles.
LanguageLine Solutions
Become the communication between patients and doctors.
Rapido Solutions Group
Tracking loads in the US.
ProProfit
Create tickets and copy information.
Hispanic Teleservices de Guadalajara S.A. de C.V
Billing customer service and technical support.
Bachelor’s degree
High School
Robotics course
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Managed and entered data accurately, creating tickets and tracking shipments in logistics and support environments.
