Experienced in managing the full product lifecycle, with strong skills in Agile methodologies and cross-team leadership.
Overseeing all stages of product development from conception to delivery.
Applying Scrum and Kanban practices to ensure efficient project execution.
Conducting user interviews, surveys, and competitor analysis to inform product decisions.
Leading teams across engineering, design, and marketing to deliver products effectively.
Cap Data Inc.
Capturing data for investment companies, Including scales of productivity
Star Contact
Sales team for At&t long distance service provider
N.A.R.S.
Collections agent for companies like Verizon & Charter cable provider.
Blue Moon Teleservices
Functions customer service for an online bet site www.BETONLINE.COM, Account management which included sales for new customers walking customers through the enrollment process, Process payouts and bonuses.
PCCW Telecommunications
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Handling a hardship program for customers with over 3,000.00 or more in unsecured debts.
