Ferney - Welcome to CazVid!

Bogotá,Bogota D.C.,Colombiaen

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Summary

View Ferney's professional profile on CazVid.

Skills

MatLabIntermediate

Demonstrated experience with MatLab.

JASPIntermediate

Demonstrated experience with JASP.

BambooHRIntermediate

Demonstrated experience with BambooHR.

Languages

en(Native)

Experience

Customerservicerepresentative

IntouchCX

August 2025 - October 2025

Respondedefficientlyandprofessionallytomultipleinquiries simultaneouslyviaemail,chat,andphone, Providedeffectiveandtimelyresolutionsofarangeofcustomer inquiries, Completedongoingtrainingtostayabreastofproduct,serviceand policychanges

MedicalInterpreter

InteractiveContactCenter

June 2024 - April 2025

Real-timelanguageinterpretationformedicalencounters throughvideo-callandphone, Use,management,analysisanddisposalofsensibleand personaldataprivatelyandconfidentiality, Cybersecurityandanti-phishingtraining

Researcher

UniversidadNacionaldeColombia

March 2022 - July 2025

Datarecollection,statisticalanalysisandorganization, graphing,publicationandpresentationofresults, Profileanalyzingandparticipantsselectionformultiple experimentalactivities, Softwareprogrammingindifferentprogramming languages suchasMatLab,ExperimentbuilderandPython, Neuroscienceandprogrammingteaching

Education

UniversidadNacionaldeColombia

Undergraduate

Completed 2025

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