Fernando - Customer Service with 3+ years of multi-industry experience

San José, San José, Costa Ricaen

Progressed through multiple customer support roles across telecommunications, banking, and general customer service sectors

Gained experience in technical support, banking advisory, and customer relations, demonstrating versatility

Published on CazVid

Summary

Experienced agent with a background in technical support, banking, and customer service, adept at multitasking and performing under pressure.

Learning FacilityIntermediate

Quickly assimilates new information and adapts to varied customer service roles.

Working Under PressureIntermediate

Manages multiple tasks efficiently while maintaining quality in high-demand situations.

MultitaskingIntermediate

Handles diverse responsibilities simultaneously across different support functions.

COSTA RICA CONTACT CENTER

Technical Support

CONCENTRIX CR

Banking Advisor

GRUPO C.S.B COSTA RICA

Customer Service Rep.

BASIC GENERAL EDUCATION

SPECIALIZED ENGLISH FOR CONTACT CENTER

Completed 2016

BASIC COMPUTER APPLICATIONS

Completed 2016

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