Experienced agent with a background in technical support, banking, and customer service, adept at multitasking and performing under pressure.
Quickly assimilates new information and adapts to varied customer service roles.
Manages multiple tasks efficiently while maintaining quality in high-demand situations.
Handles diverse responsibilities simultaneously across different support functions.
COSTA RICA CONTACT CENTER
Technical Support
CONCENTRIX CR
Banking Advisor
GRUPO C.S.B COSTA RICA
Customer Service Rep.
BASIC GENERAL EDUCATION
SPECIALIZED ENGLISH FOR CONTACT CENTER
BASIC COMPUTER APPLICATIONS
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