Dedicated customer service agent with experience in retail, utilities, and airline sectors. Skilled in communication, problem solving, and leadership to enhance customer satisfaction.
Applied effective time management to handle customer inquiries efficiently across roles.
Utilized strong communication abilities to address customer needs in call-based service environments.
Resolved customer issues effectively, contributing to customer satisfaction and retention.
Displayed leadership qualities when assisting team members and managing customer interactions.
Outworx
WNS Global Services
CCI South Africa
One Year Aviation Training program
Media Technique
National Senior Certificate
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